Frequently asked questions

Everything you need to know about the financing plan.

How do I check my remaining warranty period?

To check on your remaining warranty period, please provide us with the following information below:

* Full Name

* Contact Number

* Purchase Date

* Order Number

* IMEI Number

Please contact to our customer service team.

What happens if I remove the warranty sticker from the device?

Please do not remove the warranty sticker as the warranty will be completely voided once the warranty sticker is removed.

For Warranty Claims, how long does it usually take for the device to be fixed?

Generally, all warranty claims will take up to 14 working days from the day we receive the device, and depending on the severity of the issue.

Please chat to our friendly customer service team.

Choose from a wide selection of quality-checked devices in different colors, capacities, and cosmetic gradings.

All our devices come with a 3-months warranty. You can also opt for an extended warranty of 12 or 24 months.

We'll deliver your device safely to your doorstep for Free! Express Next Working Day delivery option available for selected devices too.

Choose to pay in one go or split it into installments with Grab Pay or Atome BNPL options.

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