Best Value Added Service
By default your device comes with a 1-month warranty. For a small fee, you can opt for a 6 or 12-month warranty instead.
For more information about warranties, check our FAQ.
Please carefully read the Device Warranty Terms & Conditions.
You can also opt for Replace Plus Service which gives you a replacement device for any reason. Coverage duration is also for 6 or 12 months.
You will be charged an additional (service request) fee for every replacement request as shown in the table below:
Service Request Fee
|1||1 - 500||35||55||60|
|2||501 - 1,000||55||75||120|
|3||1,001 - 1,500||75||115||200|
|4||1,501 - 2,000||105||155||270|
|5||2,001 - 2,500||125||185||350|
|6||2,501 - 3,000||155||235||420|
|7||3,001 - 3,500||175||275||500|
|8||3,501 - 4,000||205||305||570|
|9||4,001 - 4,500||225||335||650|
|10||4,501 - 5,000||255||375||720|
|11||5,001 - 5,500||285||415||800|
You are entitled to one (1) service request only.
For more information about device care service, check our FAQ.
Please carefully read the Replace Plus Terms & Conditions.