Fast Delivery for Second-Hand Devices

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Want a quality second-hand device but don’t want to wait long to receive it? With the ReNewNGo device plan from CompAsia Singapore, the buying process is much simpler—expect fast delivery within just a few working days, right to your doorstep. Here’s how we ensure your order is delivered securely, quickly, and hassle-free.

Why Choose CompAsia’s Fast Delivery?

Benefit

Details

Standard Processing & Shipping

Orders are processed within 1–2 working days after payment confirmation. 

Do expect to receive the parcel 3-5 working days from the time of shipping.

*Delivery may take longer during peak seasons & public holidays.

Same/ Next Day Delivery

Our Same/Next Working Day delivery option has a cut-off time of 9 am for Same Day delivery, with delivery scheduled between 5 pm and 10 pm.

Any orders for Same/Next Working Day placed after 9 am will be scheduled for delivery in the next working day slot.

*Next Working Day as Monday to Friday only, excluding public holidays.

Delivery

Islandwide delivery is available for this Program

24/7 Order Tracking

Tracking number will be sent to your email.

How the Delivery Process Works:

1. Place Your Order 

Choose your preferred second-hand device from the ReNewNGo site and complete the payment.

2. Confirmation & Processing (1–2 Working Days)

Our team performs a final quality check before safely packing your device. You may receive your device as early as the next day (subject to Terms and Conditions).

3. Shipping & Tracking Number

  • A tracking number will be sent to your registered email once your order is shipped.

  • Track your parcel 24/7 via the courier’s website.

4. Receive Your Device

Enjoy your newly delivered device — with no hidden costs and no long wait!

How to Check Delivery Status:

  • Check Your Email – Look for an email titled “Tracking Number” from CompAsia.

  • Click Courier Link – Enter your tracking number on the courier’s site for the latest status.

  • Can’t Find the Email? – Check your SPAM/JUNK folder first before contacting us.

Frequently Asked Questions (FAQ):

1. How long does delivery take?

  • Order Processing: 1–2 working days

  • Standard Delivery: 3-5 working days from the time of shipping

  • Same/ Next Day Delivery: 

    • Orders placed before 9 am will be scheduled the same day between 5 - 10 pm. 

    • Orders placed after 9 am will be scheduled for delivery on the next working day.

2. Which areas are eligible for ReNewNGo delivery?

  • Free delivery across Islandwide.

3. Order hasn’t arrived past the expected date?

Email support-sg@compasia.com with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

4. Package arrived damaged?

No worries—all packages are insured. Email us with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

  • Photos/Videos of the damage

5. Received the wrong item?

Please reach out to our customer service team  support-sg@compasia.com so that we can check for your correct order and we will send it out to you as soon as possible. Kindly include the below information:

  • Full name

  • Phone number

  • Purchase date

  • Order number

We'll resend the correct item as soon as possible.

6. Didn’t receive a tracking number?

If you don’t get an email within 1–2 working days, contact us with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

7. Need to change the delivery address after confirmation?

Yes! Email support-sg@compasia.com immediately with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

  • New address

Delivery Tips During Peak Season:

  • Order early to avoid delays during public holidays.

  • Track your order regularly to estimate arrival time.

  • Keep the original packaging in case of insurance claims or exchanges.

Conclusion:

No need to wait weeks to get your dream device. With CompAsia’s ReNewNGo Plan, fast delivery is part of our promise — order today and receive it in just a few days.

👉 Ready to upgrade? Explore our collection of second-hand devices now and choose ReNewNGo's fast delivery for a stress-free shopping experience!

About

CompAsia Singapore has been redefining how people buy, sell and own technology since 2012. CompAsia provides access to quality smartphones, tablets and laptops at affordable prices, with every device carefully checked and certified for reliable use

Through trade-in options, certified second-hand devices and flexible upgrade plans, CompAsia extends the life of smart devices while reducing electronic waste. With operations across Asia, CompAsia is driving smarter, greener and more affordable tech ownership for everyone. [Read more]