CompAsia’s 32-step Quality Check - Our Claim to Quality _CompAsia Singapore

While KFC touts its 11 herbs and spices, our recipe for quality devices is in our 32-step quality check. And unlike the colonel’s secret mix, we have nothing to hide when it comes to our 32-steps. Read on to find out what happens to every device that comes to us before being resold.

Our magicians/ technicians 

Unlike most second-hand phone dealers, we are not a marketplace. This means that the technicians who process our phones are specifically trained in device quality control. Marketplaces on the other hand, engage a wide range of dealers. Dealer A may not be as thorough as Dealer B, on a larger scale the likelihood of inconsistency is higher when it comes to quality control. 

Thirty two plus, plus

While we widely claim “32 steps” across our communications, sometimes more steps are required. This is because phones have features that vary from model to model. Features such as biometric identification, home button or silent switches may not be available on all models. When we claim “32 steps” we basically cover the minimum number of checks to ensure the functionality of the device.

More than appearances 

Although we are meticulous about the outward appearance of our devices, the cosmetic grading does not fall under the 32 steps. This is because our technicians ensure the functionality, while a separate team looks at the grading of the device. At the core of all the devices we sell, functionality comes first, followed by how it looks. No point having a flawless looking phone that isn’t operational after all.

Breaking down the 32 steps

Without further ado, here are the 32 features that are checked to ensure functionality, otherwise it does not make it to our store.

  • WiFi
  • Bluetooth
  • Speaker
  • Speaker Microphone
  • Speaker Microphone Front
  • Speaker Microphone Rear
  • Receiver
  • Camera
  • Front Camera
  • Video
  • Auto Focus
  • Camera Flash
  • Front Camera Flash
  • Battery Charging
  • LCD Colour
  • Touch
  • LCD Backlight
  • Proximity
  • Light
  • USB
  • Vibration
  • Home Key
  • Volume Keys
  • Screen Lock Key
  • Screen
  • Silent Key
  • Live Call
  • AGPS
  • Fingerprint
  • Battery Wear
  • Bottom Microphone
  • Rear Microphone
  • Face ID
  • Auto Rotation


Since the beginning, one of our key initiatives has been to change how people perceive second-hand devices. A combination of quality devices, responsive service and hard-to-beat prices is part of the reason why we’re the top second-hand phone store across Southeast Asia. See what’s available in-store and experience what a superior second-hand phone is like today!