Every device goes through a deep check to ensure functionality and quality. Checks are done by qualified technicians following industry gold standard practices. Features that are inspected include: Battery health min +80%, Wifi, Bluetooth, Speaker, Microphone, Camera, Charging Port, Screen sensitivity and more!
Refund Policy
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at my.shop@compasia.com and send your item to: CompAsia Pte Ltd, 100 Pasir Panjang Rd, #06-01, Singapore 118518
Shipping To return your product, you should mail your product to: CompAsia Pte Ltd, 100 Pasir Panjang Rd, #06-01, Singapore 118518
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 50SGD, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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The strikethrough comparison price shows the advertised price by a local retailer for a new device of the same make and model. The product compared may differ including but not limited to, in its version, condition, warranty period or other minor differences such as packaging.
Cosmetic Grading
Screen: Scratches that are barely noticeable when the screen is on
Body: Minor signs of wear such as minor scratches and stains, along with possible minor dents/dings, not noticeable from 1 arm distance *this is a worst case scenario for this grade
Expectation: Expected to have subtle signs of use, barely noticeable during normal use.
Screen: Minor but visible scratches that are barely noticeable if you turn on the screen
Body: Visible scratches, and stains, along with possible visible dents/dings on the body *this is a worst case scenario for this grade
Expectation: Visible signs of use, fully functional with slight cosmetic imperfections.
Screen: Prominent scratches on the screen. Visibility of the screen is not affected.
Body: Noticeable scratches, visible spots upon close inspection. Possible discoloration, dents and dings on the body. *this is a worst case scenario for this grade
Expectation: Visibly used but fully functional. Cost-saving despite cosmetic imperfections.
Extended Warranty
Extend warranty allows for repairs on manufacturer defects, including:
Bought 2 sets at once, a 1TB & 512GB respectively. Recommend as this is my return purchased. Reliable & trustworthy.
T
Thay Ting Zhao
S24 Ultra
Phone is basically brand new and charges well no physical issues and hope last for years.
Z
Zheng Da Ong
S24 ultra as good as new
The phone was as good as new all I could notice was a few small scratches near the charging port but is barely noticeable definitely worth it for a fraction of the price
R
Rhett
Samsung Galaxy S24 Ultra - Titanium Orange
The unit was in prestine and excellent condition. All features are working and no scratches/dents can be seen on the phone that I purchased.
The downside is that since these are units traded-in or sold to them, An account to Samsung Care + was still linked on the phone. Not sure how I'd go about this but I'll probably check with Samsung support.
The charging cable provided is a 3rd-party cable. The phone also didn't come wth its original box but instead came with CompAsia's eco-friendly box.
Overall, it was a great experience with this store. :)
S
Shawn
Good Deal for S24 Ultra
Just receive phone today, comes with free casing
Outlook of phone is excellent. No scratches no dents.